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Nexus Naturals

Last updated: 15/02/2026

Nexus Naturals is committed to protecting your privacy and ensuring your personal information is handled with care. This policy explains what information we collect, how it’s used, and the steps we take to keep it safe. By using this website or working with Nexus Naturals, you agree to the practices outlined below.

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Disclaimer

The information contained in this Privacy Policy is provided for general informational purposes only and reflects our practices at the time of publication. While we aim to ensure accuracy and clarity, we make no guarantees that all information is free from errors or updated at all times.

This Privacy Policy may be amended or updated periodically to reflect changes in our practices, legal requirements, or website functionality. Continued use of this website constitutes acceptance of the most recent version of the policy.

Our website may contain links to external websites or third‑party service providers. Nexus Naturals is not responsible for the privacy practices, data handling, or content of any external sites. We encourage you to review the privacy policies of any third‑party platforms you interact with.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us directly.

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1. Who We Are

Nexus Naturals is an Australian naturopathy practice providing holistic health services, education, and resources. We follow the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

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2. Information We Collect

Personal Information

We may collect personal details when you:

• Book an appointment

• Complete a contact form

• Sign up for our newsletter

• Engage in a consultation

This may include:

• Name

• Email address

• Phone number

• Booking details

• Information you choose to share about your health or wellbeing

Website & Analytics Data

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Pages viewed

• Time spent on the site

• Cookies or similar tracking technologies

This helps us improve website performance and user experience.

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3. How We Use Your Information

We use your information to:

• Respond to enquiries

• Manage bookings and provide naturopathy services

• Maintain accurate client records

• Send newsletters, resources, or updates (only if you opt in)

• Improve our website and services

We only use your information for the purposes you would reasonably expect.

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4. How We Store & Protect Your Information

Your information is stored securely using:

• Password‑protected systems

• Encrypted digital storage

• Restricted access for authorised personnel only

We take reasonable steps to protect your information from misuse, loss, or unauthorised access.

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5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only when:

• Required by law

• You provide explicit consent

• Necessary for essential third‑party services (e.g., booking platforms, email marketing providers)

Any third‑party services we use are required to meet privacy and security standards.

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6. Cookies & Tracking

Our website may use cookies to:

• Improve site functionality

• Understand how visitors use the site

• Support analytics and performance

You can disable cookies through your browser settings if you prefer.

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7. Email Marketing

If you subscribe to our newsletter:

• We will only send content you opted in to receive

• You can unsubscribe at any time

• Your email address will not be shared or used for unrelated purposes

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8. Accessing or Updating Your Information

You may request to:

• Access the personal information we hold about you

• Update or correct your details

To do so, contact us using the details below.

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9. External Links

Our website may contain links to external sites (e.g., Instagram, booking platforms).
We are not responsible for the privacy practices of those websites.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

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11. Contact Us

If you have questions about this policy or wish to access or update your information, please contact:

Nexus Naturals
Email: contact@nexusnaturals.com.au
Location: Brisbane, QLD, Australia